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Policies & Ethics 

Culture Curl Studio aims to deliver remarkable services with high regard to our guests in a clean environment. Our policies are in place to be sure your experience here is noteworthy. Please read policies before you make your booking.

First Time Curl Clients

For first time clients please be sure to book a salon consultation  along with your desired service.  

 

A message  will be sent out day before your appointment for how to prep your hair day of your service.

 

During your appointment your curls will be cut dry, followed with a hydrating cleanse, deep conditioning, and detangling technique followed by styling and drying.  

You'll also receive education on curly hair styling and at home care from your curl artist! 

Prices

Prices displayed under services are based on the time it takes to do each one. Services and prices are subject to change without notice. Notifications on changes will be made accordingly but it is encouraged for you to inquire as well as read pricing and services  policies at time of your appointment and booking. All service descriptions are listed when booking. 

 

For extensions services, a 50% deposit of your service will be taken at time of booking directly from your stylist.  This is a nonrefundable deposit that is transferable. If you book an appointment and don't go through with it, the nonrefundable deposit goes toward your stylists time. 

 

If booking multiple services, deposit amounts of each service will be deducted at time of booking. 

**All sales are final.

Cancellation Policy

If you need to cancel your appointment please give notice 48 hours before your  appointment time. You may cancel your appointment online at any time free of charge up to 48 hrs. You're welcome to reschedule for a future date based on availability. For all cancelled appointments without 48 hour notice will be charged 50% of the scheduled service from the card on file. Card info will be on file at time of booking/rescheduling on online booking portal.

Late Policy

Clients are given a 10 min grace period~limited time only 

 

 

If you arrive later than the 10 min grace period your appointment will be reschduled or result in a cancellation.

 

All appointments are time marked on your stylist's books.

If you are 10 minutes late or more the right to cancel your appointment and/or reschedule will be reserved. It will be considered a no show if theres no communication upon being late to the appointment and charge of 50% from card on file will be  charged. 

 

Guests and Children

If bringing children, they must be accompanied by an adult. Multiple guests are limited due to seating inside studio. 

COVID Policy

Let's keep everyone healthy and safe!

Clients please sanitize or wash your hands.

If you feel ill, please reschedule your hair appointment within 48 hours

 

 

**Scheduling a service is your acceptance of the policies listed above.​

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